What is the delivery time?
If you order on weekdays before 11.59 pm, you will receive it the next day. If you order the product on the weekend, it will be delivered on Tuesday.
What are the shipment costs?
We don't bring any shipment costs into account for our product, shipment is always for free.
What are the payment options?
Ideal
If you choose the option "payment via Ideal", you will be linked to your private and safe banking environment. iDeal is a safe payment method, with the benefit that your payment will be processed immediately in our system, so we can send your order as soon as possible!
Payment can be done via Ideal if you have a banking account at one of the banks below;
- Abn Amro
- Asn Bank
- ING Bank
- Rabobank
- Triodos Bank
- SNS Regiobank
- SNS Bank
- Frieslandbank
- Fortis Bank
Paypal, also for VISA & Mastercard
Payment via Paypal can be done easily and fast. With your e-mail address and Paypal password, you can complete your payment within a few clicks. Payments via credit card (VISA or Mastercard) are also possible via Paypal. Payments via Paypal will be processed immediately in our system, so we can send your order as soon as possible!
Banktransfer
Payment can also be done via bank transfer. After completing the order, you will receive an email with the payment details. After receiving the money on our account, we will ship your order immediately. The processing of the payment can take some days, so be aware of the fact that delivery time can be delayed.
MisterCash (Belgium)
Mistercash is the most popular payment method in Belgium. Payments done via Mistercash are guaranteed and confirmed immediately. This payment method will be processed immediately in our system, so we can send your order as soon as possible!
Sofort Banking (voor Duitsland)
Can I pay with VISA & Mastercard?
Yes. You can select this option at the payment methods. You will be linked to a safe payment environment, where you can complete the payment.
Complaints?
We do our best to provide an excellent service. However, it might be possible you have a complaint. Please send our customer service an e-mail with your complaint.
Our customer service will review the complaint and try to offer a solution for a satisfying feeling.
Address
(note: this is not the address for returning the product)
Vinz Locks
Bisshops BV
Herengracht 338
1016 CG Amsterdam
info@vinzlocks.com
KVK 59631465
VAT: 853579404B01